PRIVACY POLICY

Last updated: April 14, 2026

At Posiflex Design Inc., we take your privacy very seriously. We are committed to protecting your personal data and are dedicated to acting with complete transparency.

This Privacy Policy clearly explains the types of information we collect, why we collect it, the partners with whom we may share it, and your rights regarding accessing, modifying, or correcting this data. When we refer to “Posiflex Design,” or use the terms “we,” “us,” or “our,” we are referring to our company.

We want to emphasize our unwavering commitment: your data is treated with the utmost respect, and we will never sell it to third parties.

This policy applies specifically to your browsing of the website www.posiflexdesign.com. We encourage you to review it carefully to understand the context in which you share your information with us and how we ensure its safe use. By browsing our website, you consent to the use of your data as described in this Policy.

To provide you with the best possible understanding, we have identified the specific situations in which your information may be shared with us and how we process it.

Politics is divided into several sections :

  1. Discover Posiflex Design
  2. Contact Posiflex Design Customer Service

This privacy policy explores how we manage your data in its various sections. It covers the use of your information, the conditions under which it is shared, your rights to access and manage your data, its protection, and how to contact us.

1. Discover Posiflex Design

When you seek information about Posiflex Design or contact us, you are likely to visit our website. During this visit, we collect various pieces of information.

We collect:

  • Your IP address.
  • Data via cookies or similar technologies, including:
    • Your browser type and version.
    • The referring page that directed you to our site.
    • The duration of your visit and the time spent on each page.
    • The date and time of your access.
  • Your browser’s identification and language.
  • Your operating system.
  • Your activity on our site (for example, the sections viewed).
  • The information you provide when you first contact us..

Why are we collecting this data?

The information we collect helps us understand how our website is used. This allows us to improve it, enhance its features, and tailor it to better meet our users’ expectations. Furthermore, this data improves the quality of our service and facilitates our communications.

Legal Basis

The collection of this data is justified by our legitimate interests in improving our services, and yours, particularly in responding to your requests and facilitating our interactions.

Please note

The information obtained through cookies does not allow us to identify you. You have the option to refuse the use of cookies, either through your browser settings or via a pop-up window on our website. However, refusing cookies may limit your access to certain features of our website.

2. Contact Posiflex Design customer service

Contacting our customer service
If you encounter a problem and wish to contact our customer service, we will collect data such as your first and last name, email address, and province (state).

Purpose
This information allows us to quickly identify you and address your questions or concerns.

Legal basis
Collection is essential to ensure accurate identification and effectively respond to your needs.

Use of your data

When you provide us with your personal information through our website, you agree to the terms of this Policy. It is also your responsibility to respect and protect the personal information of third parties.

Here’s how we use your data:

  • Website optimization: To improve our website by adding new features, conducting research, and maintaining its current performance.
  • Customer service: To provide exceptional customer service.
  • Communication: To contact you to keep you informed about our latest news and offers.

Use of cookies

When you browse our website, we use cookies and other similar technologies to collect certain information. Some are essential for our website to function properly; others can be refused or blocked according to your preferences.

A cookie is a small file that stores data, such as an anonymous unique identifier. Cookies are saved either on the user’s computer or device and help us personalize your browsing experience each time you visit.

Some cookies may contain personal information, but this is not the case for all types of cookies. The processing of your personal information is governed by our privacy policy.

The cookies we use perform the following functions:

  1. Essential cookies: These cookies are essential for the operation of our website; disabling these cookies will prevent you from accessing our website or using all of its features.
  2. Functionality cookies: These cookies allow us to remember your preferences each time you use our website.
  3. Advertising cookies: These cookies help us provide your browser with relevant and personalized advertisements.

Sharing your data: with whom and why

We do not sell our users’ personal information under any circumstances. Your data is only shared as described in this Policy. However, when you consent to this Policy, we may share your personal information with the following parties:

Third-Party Providers: As part of our business operations, we may need to share some of your data with certain third parties. For example, we may share some of your data with our IT providers to fulfill their mandate or perform a service contract.

Generally, the providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us, such as hosting our website through Ionos.

However, some third-party service providers have their own privacy policies regarding the information we are required to provide to them when we use their services. We recommend that you carefully read the privacy policies of these providers to understand how they will handle your personal information.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Policy.

List of our IT providers and link to their privacy policies

Disclosures under legal constraints

We may be required to share your information in the following cases:

  • To comply with legal obligations or a legal process.
  • To defend the rights or property of Posiflex Design.
  • To ensure the security of our website, our users, and their information.

Transfers related to business transactions

In the event of a change of control of Posiflex Design, whether through sale, merger, liquidation, restructuring, or acquisition, your data may be affected. This information would only be used to finalize the transaction. We would only share it without your consent if required by law. We are committed to ensuring the confidentiality of this information and to deleting it if the transaction does not go through or if it is no longer necessary for its completion.

External links

Please note that links on our website may redirect you to other sites. We are not responsible for the privacy practices of these third-party sites. We therefore encourage you to review their privacy policies.

Your rights regarding your personal data

Under data protection laws, you have specific rights regarding your personal information. Here is a detailed overview of these rights:

  1. Access to your data: You can request access to your data to review it. To ensure the security of your information, we may ask you for additional information to verify your identity.
  2. Rectification of your data: If you find an inaccuracy in your data, you have the right to ask us to correct it.
  3. Erasure of your data: You can request the deletion of your personal data. However, we may be required to retain it for legal reasons.
  4. Objection to processing: You can object to our processing of your data, unless we have legitimate grounds that override your rights, or for legal reasons.
  5. Restriction of processing: In certain circumstances, such as the inaccuracy of your data, its unlawful processing, or the need to retain the data for legal reasons, you can ask us to restrict its processing.
  6. Data portability: You can request a copy of your data in an accessible format.
  7. Withdrawal of consent: If you have previously consented to the processing of your data, you have the right to withdraw that consent at any time.
  8. Filing a complaint: If you believe that we are not complying with data protection laws, you have the right to lodge a complaint with the relevant authority.

Access and management of your information

If you wish to access, modify, or delete your personal data, please submit your request via the “Contact” section of our website or using the contact details provided at the end of this policy. To process your request efficiently, please provide sufficient details to allow us to identify you.

Storing your data

The data we collect is stored on Ionos’ servers.

Shelf life

We retain your information for as long as necessary to fulfill the purposes for which it was collected or to comply with our legal obligations. Once this period has expired, or if you withdraw your consent, your data will be deleted. We can confirm this deletion upon request.

Security measures

We implement security measures to protect your personal data against loss, unauthorized access, or any form of unlawful processing. Our website uses HTTPS, is secured by an SSL certificate, and benefits from the All-In-One Security plugin’s protection against potential threats and malicious bots. If you have any concerns about the security of your data, please do not hesitate to contact us via our “Contact” section.

Age of consent

We do not knowingly collect information from individuals under the age of 14. If a parent or guardian becomes aware that a minor under 14 has provided us with data without parental consent, they are asked to contact us. Should we discover that we have received such data without proper consent, it will be deleted immediately.

Quebec Access to Information Commission (CAI)

If you are not satisfied with our response to a request for your personal information, you have the right to contact the Commission d’accès à l’information du Québec (Quebec Access to Information Commission). This body is responsible for overseeing data processing practices in Quebec.

Contact details :
Office 900, 2045 Stanley Street, Montreal (Quebec), H3A 2V4
514 873-4196 | Toll-free phone : 1 888 528-7741
Fax : 514 844-6170
📧 cai.communications@cai.gouv.qc.ca
http://www.cai.gouv.qc.ca

Policy updates

We may make changes to this Privacy Policy. We therefore encourage you to review it regularly. Any updates will be effective immediately upon posting on our website. In the event of a significant change, a notification will be posted here to keep you informed.

Contact us

For any questions, to access, correct, or delete your data, or simply to obtain more information, you can contact us at :

Posiflex Design
Cynthia Paré
Data Protection Officer
2070 rue Power, Drummondville, Québec, J2C 7V6, CANADA
📞 514 600-9769 | 📧 admin@posiflexdesign.com